Technology in its many forms yields all kinds of new innovations and simply allows us to accomplish what we need to do in a more “simplified” manner.  Sometimes technology helps make our administrative tasks easier and saves us time, and sometimes it creates issues and results in sheer havoc. Nevertheless, as a technologist among many others of the like, our combined goal is and should be simple. 

• Be resourceful.  There is no way you can know everything.  In fact that attitude is foolish.
• Be cost conscious of the solutions we create and recommend.  The average household does not need an OC-3 connection, and neither does your 10 user office.
• Never forget our customers, the end users.  Always be clear, concise and to the point. Your customers want to know the truth. If you don’t know the answer to their questions, tell them you will research their needs and provide updates as needed. If you still can’t resolve, ask your team members. You’d be surprised at what the person who sits next to you knows.
• Create easy to use solutions for your end users.  Note: It’s possible to not compromise security and still provide easy to use solutions your end users.
• Be creative, API is a good thing. Learn how to leverage it.
• Mentor other team members who show an interest. Remember, everybody has to start somewhere.
• Don’t forget the simplest things to resolve are always the most difficult to find. If something is unclear, better understand the issue at hand. It will save time in the end.

Our goal is simple, we have no intention of competing with the larger sites, but to grab as many dove tail searches as we can. All while providing valuable technology information to the users who find us and the communities we serve.