Printing Stinks: Today the pager was slammed down on my desk, followed promptly by “beep beep beep beep” as it goes off (yep, I got the pager during the week of xmas) and the prior week I was on PTO. So in somewhat of a haze and attempting to catch up, I went ahead and dialed into the triage call. Here was the issue: several users in Mumbai were having difficulty printing via an application hosted on a XenApp farm. In this scenario, there was only one server hosting the application.

Inital thoughts: 

  Could it be the Citrix printing services experiencing the issues?

  Could it be the local print spooler on the server?

  Could it be the remote server hosting the print queue?

Resolution:

  Printing locally via a TCP queue was successful (test page printed fine, user confirmed).